Salesforce unveils AI assistant Einstein Copilot across apps with customization and security features

Salesforce launched Einstein Copilot, an AI assistant customized for its suite of apps, at Dreamforce 2023.
Einstein Copilot provides personalized responses and content generation based on customer data and can be embedded in various platforms.
Users can customize Einstein Copilot's skills, prompts and underlying AI models via Copilot Studio.
Salesforce integrates security measures like its Einstein Trust Layer to ensure reliability and reduce bias.
Einstein Copilot will be available across Salesforce apps including sales, service, marketing, commerce and Slack.