South West Water CEO Foregoes £237,000 Bonus Amid Ongoing Contamination Crisis

Susan Davy redirects bonus to customer relief as Pennon faces backlash over water safety in Devon

17,000 households in Devon remain under boil water notice after cryptosporidiosis outbreak.
Susan Davy has forgone her bonus for the second consecutive year, redirecting funds to customer support.
Pennon appoints new chairman as part of a broader effort to restore public trust.
The company is compensating affected customers with £3.5 million and providing bottled water.
Pennon reports increased revenues but wider losses due to debt and fines for pollution incidents.