Southwest Airlines Adjusts Landing Procedures to Enhance Safety

The airline will begin preparing cabins for landing at 18,000 feet instead of 10,000 feet to reduce turbulence-related injuries.

Southwest Airlines will implement the new procedure starting Wednesday, December 4, 2024, requiring pre-landing preparations at 18,000 feet.
The change aims to reduce turbulence-related injuries for both passengers and crew members by ending cabin service earlier in the flight.
Turbulence accounts for over one-third of U.S. airline incidents between 2009 and 2018, with most cases involving injuries but no aircraft damage.
The decision follows data analysis and collaboration with labor partners, with Southwest estimating a 20% reduction in flight attendant injuries.
This update is part of broader operational changes, including ending open seating in 2025, marking a shift in the airline's long-standing practices.