Particle.news
Download on the App Store
4 ARTICLES
·
last wk.

Spain Opens Investigation Into Ticketmaster Over Bad Bunny Concert Fees

The Ministry of Consumption is examining alleged irregularities in ticket pricing practices after a consumer complaint highlighted hidden fees and dynamic pricing issues.

Archivo - November 3, 2024, San Juan, Pr, Puerto Rico: San Juan, Puerto Rico, Noviembre 3, 2024 - MCD - Parte posterior del Centro de Convenciones de Puerto Rico - FOTOS para ilustrar una historia sobre el cierre de campa�±a de la denominada Alianza de
Image
Bad Bunny, de Prada.

Overview

  • The Ministry of Consumption, led by Pablo Bustinduy, has launched a formal investigation into Ticketmaster's ticketing practices for Bad Bunny's upcoming concerts in Madrid and Barcelona.
  • The Organización de Consumidores y Usuarios (OCU) filed a complaint accusing Ticketmaster of charging hidden and abusive fees, inflating ticket prices significantly beyond their base cost.
  • Examples cited by the OCU include a base ticket of 79.50 euros rising to 269.30 euros due to added donation, management, and VIP fees, which were reportedly disclosed only at the final payment stage.
  • Minister Bustinduy emphasized the need for upfront pricing transparency, stating that final ticket prices, including all fees, must be disclosed from the beginning of the purchase process under consumer protection laws.
  • The investigation adds to ongoing scrutiny of dynamic pricing practices, with the OCU calling for stricter regulations to ensure price transparency, cap increases, and prohibit dynamic pricing on essential services.