Spirit and Frontier Airlines Eliminate Change and Cancellation Fees
New policies aim to enhance customer experience and improve profitability for both budget carriers.
- Spirit Airlines' new policy allows free changes and cancellations for all tickets, effective immediately.
- Frontier Airlines has introduced a similar no-fee policy, applicable to most fare classes.
- Both airlines aim to compete more effectively with larger rivals and return to profitability.
- Customers can now modify their travel plans without additional stress or costs.
- The Department of Transportation has been pushing for transparency and fairness in airline fees.