Starbucks Enhances Accessibility and Order Accuracy with New Store Design Features

The coffee giant is implementing sound-absorbing materials and accessibility features in new and renovated stores to improve customer experience.

Starbucks is incorporating ceiling baffles to reduce noise and enhance communication between baristas and customers, aiming to decrease order errors.
The redesign is part of Starbucks' 'Inclusive Spaces Framework', which also includes power-operated doors and visual order boards to aid accessibility.
Approximately 1,000 U.S. stores are set for renovation this year, with new stores also adopting the quieter, more accessible design.
The company's expansion plans include opening 650 new stores this fiscal year, with many featuring drive-thru options to cater to changing customer preferences.
Starbucks' efforts also focus on operational efficiency, such as repositioning equipment for faster preparation of popular iced drinks.