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Starbucks Revamps Rewards Program to Eliminate 25-Star Reusable Cup Bonus

Starting June 24 customers will earn double points on total purchases as part of CEO Brian Niccol’s strategy to reinforce Starbucks’ premium positioning.

Starbucks reusable cups are seen on in Starbucks Coffee in Krakow, Poland on August 19, 2023.
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Overview

  • The flat 25-star bonus for using personal reusable cups will end on June 24 and be replaced by double points on the entire order.
  • Under the new model customers must spend at least $12.50 per transaction to match the old 25-star reward, slowing star accumulation for single-drink purchases.
  • Patrons who order multiple items or bring in more than one reusable cup will earn rewards more quickly with the double-points structure.
  • Starbucks will continue offering its $0.10 discount for customers who bring personal cups as it pursues waste-reduction goals.
  • The change joins other Niccol initiatives—such as a 30% menu reduction and restroom access limited to paying customers—aimed at boosting margins and elevating the brand.