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Sweeping Workforce Cuts Threaten Social Security Administration Operations

The Trump administration's plan to reduce SSA staff by up to 50% raises concerns over delays in benefits processing and service disruptions.

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FILE - A Social Security card is displayed Oct. 12, 2021, in Tigard, Ore. (AP Photo/Jenny Kane, File)
Protesters demonstrate outside of the Office of Personnel Management in Washington, D.C., on February 7, 2025, to demand the termination of Elon Musk from the Department of Government Efficiency (DOGE).
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Overview

  • Acting SSA commissioner Leland Dudek has directed managers to prepare for workforce reductions that could cut staff by as much as 50%, though estimates vary from 15% to 50%.
  • The agency has already announced the closure of several field offices and hearing centers, further straining direct service capabilities for beneficiaries.
  • Critics argue that the cuts will disproportionately harm individuals with disabilities, who require more complex and staff-intensive benefits processing.
  • The administration justifies the reductions by citing claims of widespread Social Security fraud, though evidence suggests improper payments represent less than 1% of total benefits.
  • Union leaders and advocacy groups warn that the restructuring could lead to significant delays in claims processing, missed payments, and reduced access to in-person assistance.