Overview

• As of May 12, 2025, Ticketmaster now shows the total price of tickets, including service fees, at the start of the purchase process under its new 'All In Prices' initiative.
• The Federal Trade Commission’s junk fee ban, requiring upfront disclosure of all fees, officially took effect the same day, impacting ticketing, lodging, and other industries.
• Ticketmaster has also introduced real-time purchase queue updates, showing ticket availability, estimated wait times over 30 minutes, and the number of customers ahead in line.
• The company praised the FTC’s rule and called for nationwide adoption of all-in pricing to standardize transparency across ticketing platforms.
• Meanwhile, the Department of Justice’s antitrust lawsuit against Ticketmaster’s parent company, Live Nation, continues, and the TICKET Act awaits Senate approval to further regulate ticket pricing practices.