Overview

• TikTok suffered a widespread outage starting at 4:30 p.m. ET on May 15, with Downdetector logging 32,000 complaints at its peak.
• The outage primarily impacted users in major U.S. cities like New York, Washington, D.C., Houston, and Seattle, with millions unable to stream videos.
• Intermittent recoveries were reported, including a brief restoration at 5:20 p.m. ET, before service was mostly restored by 8 p.m. ET, though some issues persist.
• TikTok users expressed frustration over misleading error messages that blamed internet connections, despite stable networks.
• The company has not issued any statements or updates about the outage through its support or communications channels.