Overview

• Lilly Contino posted a video showing a server at Tiffins Restaurant in Animal Kingdom calling her “sir,” prompting her to say she no longer felt safe.
• Contino declined to eat her $18 Tiffins Signature Bread Service and instead asked for the check after the misgendering.
• A Disney World employee on site apologized on camera and comped Contino’s drink in an effort to address the mistake.
• The clip has racked up millions of views on TikTok and Instagram, generating divided online reactions from support for Contino to critics of her response.
• The incident highlights persistent challenges for transgender guests despite Disney World’s 2022 rollout of gender-neutral greeting training.