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Twitter Reverses Course, Restores Free API Access for Government and Publicly Owned Accounts Sharing Emergency Information

  • Twitter has restored free access to its API for verified government and publicly-owned services that use the tool for "critical purposes" such as emergency notifications, transportation updates, and weather alerts.
  • Twitter is making an exception for emergency and transportation agencies to use its API free of charge.
  • Twitter will allow public institutions to post large volumes of automated tweets for free.
  • Twitter had previously cut off important public service and safety accounts from its API unless they paid for the Enterprise plan.
  • MTA officials have been in touch with Twitter's development team, but it is unclear whether the agency will return to publishing service alerts on Twitter.
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