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Uber Launches Delhi Metro Ticketing and Prepares B2B Logistics Expansion via ONDC

Uber integrates metro ticketing into its app for Delhi commuters, with plans to expand to three more cities in 2025, while developing a white-label logistics service for ONDC merchants.

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Photo: X/@ani_digital

Overview

  • Delhi Metro commuters can now purchase QR-based tickets, plan journeys, and access real-time transit information directly through the Uber app, powered by the ONDC platform.
  • Uber's metro ticketing feature will expand to three additional Indian cities by the end of 2025, enhancing urban mobility through digital integration.
  • The ride-hailing giant is preparing to launch a B2B logistics service via ONDC, initially targeting food deliveries before scaling to sectors like e-commerce, grocery, pharmacy, and healthcare.
  • This logistics service will operate as a white-label solution, leveraging Uber’s 1.4 million-driver network to provide on-demand delivery for ONDC merchants without requiring their own fleets.
  • The initiatives follow a 2024 Memorandum of Understanding between Uber and ONDC, aimed at advancing India's digital public infrastructure and creating seamless, interoperable mobility and logistics solutions.