UK Government Mandates Doubling of Water Company Compensation

New rules will increase payouts for service failures and expand the conditions under which customers are entitled to compensation.

Minimum compensation payments will rise to £40, with higher amounts for severe issues like internal flooding.
Automatic payments will be introduced for boil notices and missed meter readings.
The changes follow widespread criticism of water companies' handling of outages and sewage spills.
The proposals are part of broader reforms to improve water quality and customer service.
An eight-week consultation period will precede the implementation of these new measures.