Overview

• United Utilities’ pre-tax profit more than doubled to £355 million for the year ending March 31, 2025, compared to £170 million the previous year.
• The company has announced a 32% average water bill increase over the next five years, with the steepest rise of £86 occurring in April 2025.
• A £13 billion investment plan aims to upgrade infrastructure, support 30,000 jobs, and deliver £35 billion in economic value to the North West region.
• CEO Louise Beardmore, whose total pay reached £1.4 million last year, highlighted a 24% reduction in sewage spills but acknowledged past illegal dumping into Lake Windermere.
• Public trust in water companies has hit an all-time low, with only 53% of households believing charges are fair, according to the Consumer Council for Water.