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Waymo Opens Robotaxi Service to All in San Francisco

The autonomous ride-hailing service removes waitlist, offering 24/7 access via app to locals and visitors alike.

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A self-driving Waymo car drives out of the Waymo depot lot in Bayview, in San Francisco on Wednesday, July 19, 2023. In July of 2023, the San Francisco Municipal Transportation Agency urged the state to collect more data before allowing companies to expand the fleet of autonomous vehicles in the city.

Overview

  • Waymo's robotaxi service is now available to everyone in San Francisco, following a similar rollout in Phoenix.
  • Previously, access was limited to those on a waitlist, which had nearly 300,000 sign-ups.
  • The service operates around the clock, providing tens of thousands of weekly trips using a fleet of 300 vehicles in the city.
  • Despite the wider availability, Waymo faces ongoing safety investigations and regulatory scrutiny.
  • The company highlights its safety record, claiming fewer crashes compared to human drivers over millions of miles driven.