WhatsApp Business Introduces AI Chatbot and Meta Verified Badge

New features aim to enhance customer interaction and streamline business operations in India and other key markets.

WhatsApp Business launches AI-powered chatbot to automate customer interactions and generate marketing content.
Meta Verified badges are now available for WhatsApp Business users in Brazil, India, Indonesia, and Colombia.
Businesses can now use AI tools to create targeted ads on Facebook and Instagram and follow up with customers.
A new calling feature allows customers to contact larger businesses directly through WhatsApp.
Meta aims to expand these AI-driven tools and services to more countries in the near future.