Overview
- WizKids is offering full refunds and replacements for its Baldur’s Gate 3 miniature set after widespread criticism over poor paint quality and lack of detail.
- Customers who purchased the set online can request refunds directly from WizKids, while those who bought it in stores can return it to the retailer.
- The $50 set, part of the D&D Icons of the Realms series, includes seven figures but was criticized for not meeting advertised standards and expectations.
- WizKids acknowledged the quality issues in a formal apology and stated that the final product failed to meet its own and Wizards of the Coast’s expectations.
- An internal investigation is underway to identify the cause of the production failures and ensure similar issues do not occur in future releases.