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WizKids Issues Refunds and Replacements for Poorly Made Baldur’s Gate 3 Miniatures

The company apologized for the substandard quality of the $50 set and pledged to investigate the production failures to prevent future issues.

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Withers touches the shoulder of his terrible miniature with a mournful expression.

Overview

  • WizKids is offering full refunds and replacements for its Baldur’s Gate 3 miniature set after widespread criticism over poor paint quality and lack of detail.
  • Customers who purchased the set online can request refunds directly from WizKids, while those who bought it in stores can return it to the retailer.
  • The $50 set, part of the D&D Icons of the Realms series, includes seven figures but was criticized for not meeting advertised standards and expectations.
  • WizKids acknowledged the quality issues in a formal apology and stated that the final product failed to meet its own and Wizards of the Coast’s expectations.
  • An internal investigation is underway to identify the cause of the production failures and ensure similar issues do not occur in future releases.