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Zoox Issues Second Software Recall in May After San Francisco Robotaxi Collision

The recall affects 270 vehicles and includes a software update to improve detection of vulnerable road users after a low-speed crash involving an e-scooter.

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Zoox employees enter a self-driving robotaxi in July 2024. The autonomous vehicle company has issued its second voluntary software recall in a month after a collision between one of its robotaxis and an electric scooter in San Francisco.
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Overview

  • Zoox initiated its second voluntary software recall in a month, affecting 270 vehicles, following a May 8 collision in San Francisco involving an unoccupied robotaxi and an e-scooter rider.
  • The robotaxi was stopped at the time of contact and began moving after the collision, completing its turn without further contact with the e-scooterist, who sustained minor injuries and declined medical attention.
  • The company has issued a software update to enhance perception tracking and prevent vehicle movement when vulnerable road users are in close proximity.
  • This recall follows an earlier recall in April involving another 270 vehicles after a Las Vegas crash raised concerns about the software's ability to predict the movement of other vehicles.
  • Zoox is continuing to expand its testing operations across U.S. cities while working under National Highway Traffic Safety Administration oversight to address safety concerns.