Passenger Experience Deutsche Bahn Impact on Commuters Customer Experience Commuter Services Customer Impact Passenger Rights Commuter Experience Emergency Response Customer Satisfaction Regional Trains National Rail Onboard Amenities S-Bahn Operations Pilgrim Services Passenger Amenities Commuter Impact Service Alterations Service Limitations SNCF Digital Transformation Train Fares Passenger Impact InfraGo Berlin Regional and Long-Distance Trains HS2 Project Impact User Experience HS2 Impact