Society ❯Consumer Rights

Customer Service

Refund Policies Business Ethics Travel Experiences Loyalty Programs Accessibility Franchisee Challenges Online Shopping Consumer Advocacy Flight Disruptions Refunds Credits and Refunds

Thames Water Appeals for Higher Bill Increases to Address Financial Crisis

Swiggy Instamart Faces Backlash Over Alleged Underweight Vegetable Deliveries

US Copyright Office Grants McDonald's Right to Repair Ice Cream Machines

Evri and Yodel Rank Lowest in UK Delivery Satisfaction

ASIC Sues QBE for Failing to Deliver Promised Insurance Discounts

Jessica Chastain Faces Criticism Over JetBlue $15 Credit Complaint

Qantas Apologizes for First-Class Fare Glitch, Offers Business-Class Rebookings

Burger King Temporarily Shuts Down After Blood Found in Child's Meal

Chime Financial Settles for $4.55 Million Over Delayed Refund Practices