Society ❯Consumer Rights

Customer Service

Refund Policies Public Response Business Ethics Loyalty Programs Accessibility Franchisee Challenges Online Shopping Consumer Advocacy Refunds Refund Processes Retail Operations Travel Complaints Flight Disruptions Corporate Responsibility Credits and Refunds Travel Experiences

SK Group Chairman Apologizes for Massive SK Telecom Data Breach

Chey Tae-won pledges cybersecurity overhauls and external oversight following a breach affecting 25 million users.

Marks & Spencer Cyber Incident Disrupts Services, Investigation Underway

BluSmart Explores Uber Green Rebranding After Financial Scandal Halts Operations

Thames Water Appeals for Higher Bill Increases to Address Financial Crisis

Swiggy Instamart Faces Backlash Over Alleged Underweight Vegetable Deliveries

US Copyright Office Grants McDonald's Right to Repair Ice Cream Machines

Evri and Yodel Rank Lowest in UK Delivery Satisfaction

ASIC Sues QBE for Failing to Deliver Promised Insurance Discounts

Jessica Chastain Faces Criticism Over JetBlue $15 Credit Complaint

Qantas Apologizes for First-Class Fare Glitch, Offers Business-Class Rebookings

Burger King Temporarily Shuts Down After Blood Found in Child's Meal

Chime Financial Settles for $4.55 Million Over Delayed Refund Practices