Business ❯Customer Service

Crisis Management

Public Relations Incident Response Passenger Communication Public Apology Communication Strategies Corporate Response Communication Travel Industry Accident Handling Recovery Efforts

Qatar Airways Defends Handling of Passenger Death After Couple's Complaint

Qantas Apologizes for Broadcasting Explicit Film on Flight

MoneyGram Cyberattack Exposes Sensitive Customer Data

Qantas Apologizes for Screening R-Rated Film on Sydney-Tokyo Flight

Park'N Fly Discloses Data Breach Impacting 1 Million Customers