Aviation ❯Airlines

Customer Service

Passenger Experience Passenger Rights Complaints Baggage Handling Discrimination in Travel Refund Policies Food Safety Passenger Relations Food Quality Air India Flight Delays Fees Service Animals Inclusion Seating Policies Security Procedures Boarding Process Conflict Resolution Flight Attendants

Air India Faces Backlash After 82-Year-Old Woman Falls at Delhi Airport

BJP Leaders Criticize Air India for Poor Service and Broken Seats

Union Minister Criticizes Air India Over Broken Seat Incident

IndiGo Faces Backlash After Passenger Alleges ₹6,000 Bribe Over Complaint

Khabib Nurmagomedov Deplaned After Emergency Row Seat Dispute

Delta Passenger Downgraded from First Class to Accommodate Service Dog

United Airlines Launches AirTag Integration for Faster Lost Luggage Recovery

Senators Criticize Airlines Over 'Junk Fees' and Passenger Treatment

Qantas Apologizes for Broadcasting Explicit Film on Flight

Tillotama Shome Criticizes Air India Over 8.5-Hour Flight Delay

Air India Passenger Finds Cockroach in In-Flight Meal, Airline Promises Action

IndiGo Flight Delayed for Hours, Passengers Stranded at Mumbai Airport

Australia Introduces New Aviation Ombudsman to Enforce Passenger Rights

Rapper Juvenile Leaves American Airlines Flight After First-Class Downgrade

Air Canada Flight Canceled After Heated Exchange Over Blanket Request