Society ❯Consumer Rights

Service Quality

Public Perception Public Opinion Impact on Wellbeing Customer Experience Job Market Delivery Services Compensation Policies Regulation Public Services

DHL Reports Over 420,000 Complaints in 2024 Following New Transparency Rules

Record Complaints Filed Against Deutsche Post in 2024

AT&T Launches Automatic Bill Credits for Network Outages

Royal Mail Fined £10.5m for Failing to Meet Delivery Standards

Royal Mail to Raise First-Class Stamp Prices and Reduce Second-Class Deliveries